Before users can work in ComQual, an Administrator configures the system to match your organization's needs. This happens in the Settings area and establishes the framework within which everyone else will operate.
The Configuration Process
Global Settings
Settings > Subscription
Configure organization-wide parameters such as organization name and branding, and view subscription details.
User Management
Settings > User Management
Add user accounts, assign application-level roles (Administrator, Manager, User), and configure access permissions.
Module Configuration
Settings > Forms
Define the types of activities your organization performs and what information each captures:
Checklists (Check lists)
Configure any type of checklist your organization needs: control activities (internal audits, inspections, reviews), maintenance activities (equipment servicing, calibrations), or any other systematic verification. Each checklist type can have its own custom fields, instructions, verification points, and default responsibilities.
Issues
Define nonconformity and problem types (customer complaints, audit findings, process failures, etc.). Different issue types can capture different information based on their nature.
Evaluations
Set up how you'll analyze issues to determine root causes and decide on corrective actions.
Actions
Configure action types (corrective, preventive, improvement) and sub-activity structures if actions typically involve multiple steps.
Verifications
Establish how you'll verify that actions achieved their intended results.
Data and Documents Structure
Settings > Forms > Data and Documents Lists
Create the registers and lists that form your quality system's information foundation:
Strategic level:
- Quality policy
- Objectives
- Context analysis
- Stakeholder requirements
Systemic registers:
- Risks and opportunities
- Suppliers
- Equipment
- Competencies
- Processes
- Legal requirements
Operational lists:
Any other structured data your organization needs to track
For each list: define what fields capture the information you need, which are required, and who can access them.
Who Configures the System?
Configuration requires someone who understands your quality management system requirements and business processes. This is often a quality manager or management representative.
The Administrator role doesn't require programming skills - the configuration interface uses intuitive forms and menus.